We pride ourselves on providing our customers with the highest level of customer service. Here's what they have to say.
Somehow a rating of one went out in a review of Havasu power sports. This shop is just awesome. Their knowledge of jet skis is top shelf. Should they not have an answer they will get you the answer. They are willing to spend as much time as you need to answer all your questions and make you feel comfortable. Today is 17 August 2018. I will be picking up a boat that had a broken steering cable. I am using the shop for all my jet ski needs. I have 24 years of jet ski experience and I will not be looking to replace Havasu power sports! Travis is an A+ employee in my book. I don't what he is paid but he is worth every penny and then more.
The entire team from top to bottom is excellent!! We brought our Yamaha AR 240 boat in on a Saturday after 5 pm and they stayed late to help us and check in the boat. They were able to identify the problem quickly and provided us with a reasonable cost to replace the impeller bearings. In addition, they took our boat to the body shop for some fiberglass repair AND they took it to Discount Tire in Havasu to replace the tires on the trailer. Talk about a full service shop!! Jason the Service Manager kept me informed all the way through the Project and was very quick to respond to all of my inquiries. He also allowed us to store the boat in their yard for 2 weeks after it was done so that we didn't have to make a special trip out from Orange County to pick it up. Needless to say, they have earned a customer for life and I highly recommend them to any boat owner. Thanks again Jason!!